Location: Nepean, ON
Salary: $43,000 a year
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight
Hi! We’re Redmond Distributing, an independently owned, boutique style HVAC wholesaler in Ontario. When looking for the best HVAC and Hearth products for our clients, look no further than Redmond. We are a family-owned business designed to meet our clients needs so that they can provide only the best of the best for their customers.
Creating strong relationships between manufacturers, sales teams and our clients is what we do best. Our team offers value, unparalleled service and will stand by our clients and team members every step of the way.
We are looking for a full time Delivery Driver and Warehouse Associate with 3-ton driving experience, for our Ottawa branch. As we continue to grow and expand into our new location, we need driven individuals who are excited to be a part of a growing team and looking to make a difference.
How You’ll Make an Impact:
- Delivering our products safely and on a timely manner to our clients using our 3 ton truck;
- Communicate with customers, drivers, couriers and your fellow employees on back orders, delivery schedules, and any other follow up
- items both reactively, and proactively;
- Ship and receive product accurately and in a timely manner ensuring our clients and receiving exactly what they ordered;
- Picking and preparing orders for shipment or pick up using a forklift;
- Participate in inventory counts and overall inventory accuracy;
- Loading and unloading trucks at the warehouse and customer site;
- Working as part of the warehouse team and working as a driver delivering product to customers;
- Work closely with your fellow team members to build a cohesive, enjoyable, and mutually respectful team environment;
What You’ll Bring to the Table:
- G class license with a clean drivers abstract and CDOR;
- 3-ton vehicle driving experience;
- Insurance coverage requires drivers to be at least 25 years old;
- Team player, multitasking, driven personality.
What skills and qualities are important for a Delivery Driver?
To excel as a Delivery Driver, several skills and qualities are important. Here are some key skills and qualities for a Delivery Driver:
- Excellent Driving Skills: Delivery Drivers must have exceptional driving skills, including a valid driver’s license and a clean driving record. They should have a strong understanding of traffic rules, road safety, and defensive driving techniques. A good sense of direction and familiarity with navigation systems or maps is also essential.
- Time Management: Delivery Drivers often work with specific delivery schedules and deadlines. They need to effectively manage their time to ensure prompt and timely deliveries. Strong time management skills help them prioritize tasks, plan routes efficiently, and meet customer expectations.
- Attention to Detail: Delivery Drivers must pay close attention to detail to ensure accurate and error-free deliveries. They need to verify delivery addresses, match items with corresponding delivery information, and handle necessary documentation, such as invoices or delivery receipts. Attention to detail helps prevent errors and ensures customer satisfaction.
- Physical Stamina: Delivery Drivers are frequently required to lift, carry, and transport packages or goods of varying sizes and weights. They need to have physical stamina and the ability to handle repetitive tasks, such as loading and unloading items from their vehicle. Physical fitness and proper lifting techniques are important to minimize the risk of injury.
- Customer Service Skills: Delivery Drivers often interact directly with customers during deliveries. Strong customer service skills, including friendliness, professionalism, and effective communication, are important in providing a positive customer experience. They should be able to address customer inquiries or concerns and handle any delivery-related issues courteously.
- Problem-Solving Abilities: Delivery Drivers may encounter unexpected situations, such as traffic delays, difficult weather conditions, or delivery challenges. They need to think on their feet, adapt to changing circumstances, and find effective solutions to ensure successful deliveries.
- Organization and Planning: Delivery Drivers need to be organized and have good planning skills to optimize their delivery routes. They should be able to plan the most efficient route, considering factors such as traffic patterns, delivery locations, and time constraints. Being organized helps them manage their delivery inventory, track packages, and ensure accurate order fulfillment.
- Adaptability and Flexibility: Delivery Drivers must be adaptable and flexible to accommodate last-minute changes or unexpected situations. They may need to handle urgent deliveries, accommodate customer requests, or adjust their schedules based on changing delivery priorities. Being flexible and open to changes is crucial in this role.
- Basic Vehicle Maintenance Knowledge: Delivery Drivers should have basic knowledge of vehicle maintenance to ensure the safe and efficient operation of their delivery vehicle. This includes checking tire pressure, fluid levels, and other routine inspections. They should also be prepared to handle minor vehicle issues, such as a flat tire or a dead battery, and know when to seek professional assistance.
- Integrity and Dependability: Delivery Drivers are entrusted with valuable packages and the responsibility of making timely deliveries. They need to be honest, trustworthy, and dependable in handling customers’ goods. Maintaining the confidentiality and security of packages is crucial in this role.
- Navigation and Technology Skills: Delivery Drivers often rely on GPS navigation systems or mobile apps to navigate their routes. Familiarity with technology and the ability to use navigation tools effectively is essential. They should also be comfortable using mobile devices for communication, tracking deliveries, and updating delivery statuses.
- Emotional Intelligence: Delivery Drivers may encounter customers who are frustrated or in challenging situations. Having emotional intelligence helps them manage such interactions with empathy and professionalism. They should be able to handle customer concerns or complaints calmly and resolve issues in a satisfactory manner.
It’s important to note that specific skills and qualities may vary depending on the type of delivery driver role (e.g., food delivery, package delivery, courier services) and the industry in which they operate. Some employers may also
What education and certification are required to become a Delivery Driver?
The education and certification requirements to become a Delivery Driver can vary depending on the employer and the specific type of delivery driver position. In general, a formal education beyond a high school diploma or equivalent is not always required. However, there are certain requirements and certifications that may be beneficial or mandatory in some cases. Here are some considerations:
- High School Diploma or Equivalent: Most employers hiring Delivery Drivers typically require a high school diploma or GED. A solid educational foundation is valuable for understanding instructions, following safety protocols, and effectively communicating with others.
- Driver’s License: A valid driver’s license is a fundamental requirement for any Delivery Driver role. The specific type of license required depends on the type of vehicle being driven. For example, a regular driver’s license (Class C) may be sufficient for small delivery vehicles, while larger commercial vehicles may require a commercial driver’s license (CDL) with appropriate endorsements.
- Clean Driving Record: Many employers conduct background checks and review the driving records of potential Delivery Drivers. A clean driving record, which typically means no serious traffic violations or accidents, is often preferred.
- Commercial Driver’s License (CDL): For certain delivery driver positions that involve operating large trucks or vehicles with specific weight or passenger capacity, a CDL may be required. CDL requirements vary by jurisdiction, but they typically involve written tests, driving exams, and medical evaluations. CDLs may be required for roles such as truck delivery drivers or those involved in commercial transportation.
- Hazmat Endorsement: If the delivery driver role involves transporting hazardous materials, a hazmat endorsement on the CDL may be required. This endorsement typically requires additional training and passing a written exam on hazardous materials regulations.
- Specialized Certifications: Depending on the industry and the type of deliveries, specialized certifications may be required or preferred. For example, in the medical or pharmaceutical field, a certification such as Transporting Dangerous Goods (TDG) or Transporting Infectious Substances (TIS) may be necessary. These certifications ensure compliance with regulations and safety procedures when handling specific types of products.
- OSHA Training: Occupational Safety and Health Administration (OSHA) training can be beneficial for Delivery Drivers, particularly those involved in heavy lifting or operating equipment. OSHA certifications, such as forklift operator certification or general safety training, demonstrate knowledge and compliance with safety regulations.
It’s important to note that the specific education and certification requirements for Delivery Drivers can vary significantly depending on the employer, type of deliveries, and local regulations. It’s advisable to review job postings, consult with potential employers, and research the requirements in your specific area to ensure compliance with local regulations and industry standards.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Delivery Driver ?
The work environment for a Delivery Driver can vary depending on the type of delivery, the company, and the specific role. Here are some aspects of the work environment for Delivery Drivers:
- Driving: Delivery Drivers spend a significant amount of time on the road, driving to various locations to make deliveries. This may involve navigating through city streets, suburban areas, or even rural locations. They need to be comfortable spending extended periods behind the wheel and adapting to different traffic conditions.
- Delivery Routes: Delivery Drivers follow assigned routes or use GPS systems to efficiently navigate their deliveries. They may need to plan the most efficient routes to ensure timely deliveries and optimize fuel consumption. Familiarity with the delivery area can be advantageous in finding addresses quickly and efficiently.
- Varied Locations: Delivery Drivers deliver packages or goods to a range of locations, including residences, businesses, or commercial establishments. They may need to access different types of buildings, such as apartments, offices, or warehouses. This requires adaptability to diverse delivery settings.
- Time Sensitivity: Many delivery positions have time-sensitive requirements, such as meeting specific delivery windows or delivering perishable items promptly. Delivery Drivers must be conscious of time constraints and work efficiently to meet deadlines.
- Physical Demands: Depending on the nature of the deliveries, there can be physical demands associated with the role. Delivery Drivers may need to load and unload packages or goods, requiring lifting, carrying, and maneuvering items of varying weights and sizes. Physical fitness and proper lifting techniques are important to prevent injuries.
- Weather Conditions: Delivery Drivers work in various weather conditions, including extreme heat, cold, rain, or snow. They need to be prepared for adverse weather and ensure the safe operation of their vehicle under challenging conditions.
- Customer Interactions: Delivery Drivers often interact directly with customers when making deliveries. They should provide friendly and professional customer service, including confirming delivery details, obtaining signatures, and answering basic customer inquiries. Effective communication skills and a customer-oriented mindset are important in these interactions.
- Technology Use: Delivery Drivers may use technology tools to assist in their work, such as GPS navigation systems, mobile apps, or electronic signature devices. Familiarity with technology and the ability to use these tools effectively is essential.
- Schedule Variability: Delivery Drivers may have varying schedules, including early mornings, evenings, weekends, or even overnight shifts. Some positions require flexibility and the ability to accommodate changing delivery demands.
- Independence and Autonomy: Delivery Drivers often work independently, following delivery instructions and managing their own routes. They need to be self-motivated, responsible, and able to work with minimal supervision.
- Vehicle Maintenance: Delivery Drivers are responsible for the upkeep and maintenance of their delivery vehicle. This may involve routine checks, fueling, tire maintenance, and addressing minor issues. They should be aware of vehicle safety requirements and ensure the proper functioning of their vehicle.
It’s important to note that the work environment for a Delivery Driver can vary depending on the specific industry and type of deliveries. For example, a delivery driver for a courier service may have a different work environment than a driver for a food delivery service or a package delivery driver for a shipping company.