As a window washing supervisor, you will be responsible for overseeing and coordinating the activities of a team of window washers. Your role is essential in ensuring the efficient and effective execution of window cleaning services, maintaining high-quality standards, and ensuring customer satisfaction. You will provide guidance, training, and support to the window washing team, manage work schedules and assignments, and ensure compliance with safety regulations. Additionally, you will communicate with clients to understand their specific requirements and address any concerns.
Job details
- Location: Brampton, ON
- Salary: 30.00 hourly / 37.5 hours per week
- Terms of employment Permanent employment: Full time Day, Weekend, Flexible Hours, Early Morning, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Work site environment
- At heights
- Confined spaces
- Wet/damp
- Noisy
- Odours
- Dusty
- Outdoors
- Dangerous
Responsibilities:
- Supervise and coordinate the activities of a window washing team.
- Assign work tasks and ensure timely completion of assignments.
- Train and guide window washers on proper cleaning techniques and safety procedures.
- Inspect work to ensure it meets quality standards and address any deficiencies.
- Manage and maintain window cleaning equipment, ensuring it is in good working condition.
- Order and manage supplies and materials required for window cleaning services.
- Implement and enforce safety protocols to ensure a safe working environment.
- Communicate with clients to understand their specific needs and provide tailored solutions.
- Address client concerns or complaints promptly and professionally.
- Manage administrative tasks such as record keeping, scheduling, and preparing reports.
Requirements:
- High school diploma or equivalent.
- Previous experience in window cleaning or a related field.
- Strong knowledge of window washing techniques, equipment, and safety procedures.
- Excellent leadership and communication skills.
- Ability to effectively manage a team and coordinate work schedules.
- Detail-oriented with a strong focus on quality and customer satisfaction.
- Proficient in equipment maintenance and troubleshooting.
- Knowledge of relevant safety regulations and ability to implement safety measures.
- Strong organizational and time management skills.
- Ability to handle client interactions in a professional and customer-centric manner.
Tasks
- Hire and train or arrange for training of cleaning staff
- Supervise and co-ordinate activities of workers
- Inspect sites or facilities to ensure safety and cleanliness standards
- Receive payment for specialized cleaning jobs
- Assist cleaners in performing duties
- Co-ordinate work activities with other departments
- Establish work schedules
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Manual dexterity
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Handling heavy loads
Own tools/equipment
- Steel-toed safety boots
Personal suitability
- Client focus
- Dependability
- Flexibility
- Initiative
- Reliability
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
newview@rogers.com
By mail
7 AGINCOURT CIR Brampton, ONL6X 2M4
Advertised until
2023-07-31
Here are some frequently asked questions to help you gain a better understanding of this Window washing supervisor:
What does a window washing supervisor do?
A window washing supervisor oversees and coordinates the activities of a team of window washers. They are responsible for managing and scheduling work assignments, ensuring safety protocols are followed, and maintaining high-quality standards in window cleaning services. They also provide guidance and training to the window washing team, manage equipment and supplies, and communicate with clients to address their specific needs.
What qualifications do I need to become a window washing supervisor?
To become a window washing supervisor, you typically need a high school diploma or equivalent. Previous experience in window cleaning or related fields is often required, along with strong knowledge of window washing techniques, equipment, and safety procedures. Excellent leadership and communication skills are essential, as well as the ability to manage a team and coordinate work schedules.
What are the key responsibilities of a window washing supervisor?
The key responsibilities of a window washing supervisor include:
- Supervising and coordinating the activities of a window washing team.
- Scheduling work assignments and ensuring timely completion of tasks.
- Training and guiding window washers on proper techniques and safety procedures.
- Inspecting work to ensure quality standards are met.
- Maintaining and repairing window cleaning equipment.
- Ordering and managing supplies and materials.
- Ensuring compliance with safety regulations and implementing appropriate safety measures.
- Communicating with clients to understand their requirements and address any concerns.
- Managing administrative tasks such as record keeping and preparing reports.
What skills are important for a window washing supervisor?
As a window washing supervisor, you should have strong leadership and organizational skills to effectively manage a team and coordinate work schedules. Attention to detail is crucial to ensure quality work and customer satisfaction. Good communication skills are important for interacting with team members and clients. Additionally, a solid understanding of window washing techniques, safety protocols, and equipment maintenance is essential.
Is prior experience necessary to become a window washing supervisor?
Yes, prior experience in window cleaning or a related field is typically required to become a window washing supervisor. This experience provides valuable knowledge of window washing techniques, safety procedures, and equipment handling. It also helps in understanding the challenges and requirements of the job, allowing supervisors to effectively manage their teams and ensure high-quality service.
How does a window washing supervisor contribute to customer satisfaction?
A window washing supervisor plays a crucial role in ensuring customer satisfaction. By managing and training their team, supervisors ensure that the window cleaning services provided meet or exceed customer expectations. They inspect the work done by their team to ensure it meets quality standards and address any issues promptly. Effective communication with clients allows supervisors to understand their specific needs and provide tailored solutions, resulting in high customer satisfaction.