A food counter attendant, also known as a counter service or fast food attendant, is a frontline employee who works at food service establishments such as fast-food restaurants, coffee shops, cafeterias, or food courts. They play a key role in providing customer service, taking orders, preparing and serving food and beverages, handling cash transactions, and maintaining cleanliness in the dining area.
- Location: Victoria, BC
- Salary: 17.00 to 22.00 hourly (to be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Benefits: Health benefits, Long term benefits
- Vacancies 1
- No degree, certificate or diploma
- Greet customers and provide a friendly and welcoming atmosphere
- Take customer orders accurately and efficiently
- Prepare and assemble food items according to customer specifications
- Operate cash registers and process payments accurately
- Maintain cleanliness and hygiene standards in the dining and food preparation areas
- Restock food and beverage supplies as needed
- Assist with maintaining inventory and monitoring stock levels
- Address customer inquiries and concerns in a professional and courteous manner
- Adhere to food safety and sanitation guidelines
- Collaborate with other team members to ensure efficient operations and customer satisfaction
- Follow established procedures and policies of the establishment
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math skills for cash handling and order calculations
- Attention to detail and ability to follow instructions and recipes
- Knowledge of food safety and sanitation practices
- Physical stamina to stand for long periods and perform repetitive tasks
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Prior experience in the food service industry is an asset, but not always required
- High school diploma or equivalent may be preferred by some employers
- Package take-out food
- Portion and wrap foods
- Serve customers at counters or buffet tables
- Take customers’ orders
- Receive payment for goods or services
- Dental plan
Long term benefits
- Group insurance benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Here are some frequently asked questions to help you gain a better understanding of this Food counter attendant:
What is a food counter attendant?
A food counter attendant, also known as a counter service or fast food attendant, is a frontline employee who works at a food establishment such as a fast-food restaurant, cafeteria, or coffee shop. They take customer orders, prepare and serve food and beverages, handle cash transactions, and maintain cleanliness and hygiene in the dining area.
What are the typical responsibilities of a food counter attendant?
Food counter attendants are responsible for greeting customers, taking their orders, preparing and assembling food items, operating cash registers, processing payments, and maintaining cleanliness in the dining area. They may also restock supplies, handle customer inquiries, and follow health and safety guidelines.
What skills and qualifications are required to be a food counter attendant?
Food counter attendants should have good communication and customer service skills to interact with customers in a friendly and efficient manner. Basic math skills are necessary for handling cash transactions. They should also have the ability to work in a fast-paced environment, follow instructions, and maintain cleanliness and hygiene standards. While formal education is not always required, previous experience in the food service industry can be beneficial.
What is the work environment like for food counter attendants?
Food counter attendants work in various food service establishments, such as fast-food restaurants, coffee shops, and cafeterias. The work environment can be fast-paced and demanding, especially during peak hours. They may spend long periods standing and need to handle food and beverages safely. Good personal hygiene and adherence to food safety regulations are essential.
What are the career prospects for food counter attendants?
Food counter attendant roles often serve as entry-level positions in the food service industry. With experience and additional training, individuals can advance to supervisory roles or explore opportunities in other areas of the industry, such as restaurant management or culinary arts. Some food counter attendants may also choose to pursue further education to become chefs or pursue other hospitality-related careers.
What are the key qualities of a successful food counter attendant?
Successful food counter attendants are customer-oriented, with a positive attitude and friendly demeanor. They are efficient, able to multitask, and work well under pressure. Attention to detail, good organizational skills, and the ability to follow instructions and food safety protocols are important. They also possess good teamwork and communication skills to collaborate effectively with colleagues and provide excellent service to customers.